Please reach us at novastargazinguk@gmail.com if you cannot find an answer to your question.
We provide personal, group, corporate and school stargazing experiences for people over the age of 6. One of our knowledgeable astronomers comes with a high quality telescope which can be set up from your home (or somewhere close to home) and will guide you through the night sky so you have more time exploring space and less time to worry about how the telescope works and where to find objects. Clear skies are precious and we don't have an abundance of them in the UK, so you don't want to miss the window of opportunity.
We offer 6 spaces per personal experience, however we recommend 2-4 people as this provides the optimal experience. We also offer experiences for groups and schools.
We require full payment upon receiving your invoice, unless cash payment is discussed or a spread the cost option is agreed upon. All payments must be completed prior to the date of your experience.
If your experience can't go ahead due to dense cloud coverage (>50%) or extreme weather events then we will re-book a new date with you and continue to do so until we are able to complete your experience. Typically it takes 2-6 attempts before we are able to complete an experience.
We are happy to do your experience at home. We would recommend checking out our important information page to find out about good observing locations. This will help you decide if your home location is suitable. If you need any advise please get in touch.
If you need to cancel your experience for any reason then please let us know ASAP. Payments are refundable for bookings 7 days prior to your experience date. Gift card orders are non-refundable.
Gift cards are valid for 12 months from the time you receive them. That's 365 days (366 if it's a leap year), one complete orbit around the Sun (that's 584 million miles travelled for the Earth), that's 8750 hours, that's 525,600 minutes.
Unfortunately we don't offer the hiring of telescopes. Our equipment is very specialist and it's our belief that having a guide to find the objects and then explain what you are observing and to guide you with specific techniques will improve your experience when using a telescope. Operating a telescope can be puzzling to anyone who hasn't used one before and with telescopes needing precision to work correctly you might spend more time trying to work the telescope than actually viewing objects without guidance.
Cloud forecasts can make mistakes from time to time, no-ones perfect. If during your experience it becomes too cloudy and we haven't managed to complete at least 75% of your experience time then we will rearrange with you to come back and finish it.
We operate our experiences in England/Scotland/Wales, wherever people want us to complete their experience. Our prices include travel within a 20 mile radius of our home base in Stratford-Upon-Avon and if you are further a field you can check out our additional fuel costs here.
Click here to see some of the locations we have run experiences from before.
Our pay monthly option helps you spread the cost when booking an experience. There is 0% interest on the overall cost and this option is only available for experiences that are booked 3 months in advance. It works by simply dividing the cost of your chosen experience by the number of months before your booked date. Full payment is required before your experience date.